Support

You do not need to clean up the analyzer regularly. However, please clean the strip loader plate to remove the remaining urine sample every time after use. 

Please call us at +82332586114 or send us an email at chungdopharm@gmail.com 

No problem, the color of negative is different with the color of test pad before dipping a test strip in urine. 

The urine analyzer should be calibrated in every 4 weeks for checking aging process of the optical system and variation of other intimal conditions of instrument. 

In case of non-homolysis, the result shows blue spots on the test pad, it means positive results. 

Only 1-2 seconds. 

Test result may provide information regarding the status of carbohydrate metabolism, kidney and liver function, acid-base balance, and urinary tract infection. Positive results may show the presence of the disease. But any clinical judgment of any diagnosis should be decided by doctors. Consult with your physician if you receive the positive results every day during 7 days. 

Our test devices have a shelf life of 24 months from the date of manufacture. Refer to the shelf-life marked on each product. All products can’t be used longer than 6 months after opening it. 

Storage condition at room temperature between 2-30 ℃ and below 50% humidity. Keep away from sunlight and do not store it in the refrigerator. 

Our test strip bottles may contain 10/25/50/100 strips depending on the type and request of customer. 

Wait 30-60 seconds before matching the color chart but after two minutes is not acceptable. 

It is always important to collect a sufficient amount of specimen in case of a non-negative result. The confirmation laboratory requires a minimum of 15mL of the specimen but prefers 30mL for urine testing. 

Urine test strips do not pose a biohazard risk and can be disposed of in regular waste receptacles. 

Does the product need to be disposed of in any special way, …